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Level 2 Principles of Business Administration
This fully funded Level 2 qualification provides a solid foundation in business administration skills needed for modern office-based roles.

You’ll learn how to manage information, support events, and carry out key administrative tasks. The knowledge gained can be applied across a wide range of industries and job roles.

Delivered through online modules with weekly classroom support, the course builds both knowledge and confidence in key areas such as business communication, organisational structures, document handling, administrative support, teamworking, digital safety, and the use of social media in a business context.

Assessment is through short written tasks linked to real-world admin scenarios.
Prosp User 3
This qualification is suitable for anyone that reqires the underpinning knowledge that is required to successfully work in a range of different environments in a business administration role. Develop essential knowledge of how to carry out administrative tasks such as how to manage information and supporting events. Also learn how to apply the knowledge in a variety of industries and job roles.

Upon completion of this course you will receive an E-Certificate awarding you the level 2 Nationally recognised qualfiication.

You do not have to be currently working in a business administration role or have any experience in this sector, this course is aimed at people wishing to transfer into this sector or start a career in it as first steps. If you do have previous experience but no relevant qualifications, again, this course allows you to demonstrate on your CV your suitability for multiple career pathways.

You should consider this course if:

*You want to develop admin-related skills and gain a nationally recognised qualification.

*You’re interested in starting or progressing a career in office, reception, business support, or customer service roles.

*You would benefit from tutor-led sessions to guide you while completing online materials.

*You are committed to regular weekly study, including independent learning and attendance at weekly classes, completing minimum 10 hours of learning per week and submitting written assignments.
Prosp User 4
A notebook and pen will be useful for making notes throughout the course. All learning materials and assessment access are provided at no extra cost. Computers will be available during class sessions.

This course may be free if you are aged 19+ and receive certain benefits (such as Universal Credit, Income-based Jobseeker's Allowance, or Employment and Support Allowance), or if you earn less than £25,000 per year. Eligibility criteria apply, and proof of benefits or income will be required.
Prosp User 5
For home study, you’ll need access to a personal laptop. If this isn’t possible, you may be able to use library facilities or borrow a study laptop from York Learning for the duration of the course.
Entry Requirements: Have achieved English at Level 2 (minimum Level 1, subject to assessment). Complete an interview and, if required, an initial assessment to confirm course suitability.

Homework: You’ll be expected to complete weekly tasks to stay on track and meet course deadlines. These tasks are essential for building your knowledge and successfully completing the course.

Certification: Upon successful completion of all units, you will receive a nationally recognised Level 2 certificate awarded by TQUK.

Progression: This course is a great stepping stone into office-based roles or further study in business administration, customer service, or ICT.
Prosp User 6

In order to support keeping York moving, consider travelling to your course by bus or bike. Click here to check out the bus routes closest to the venue for this course using the iTravel website, or discover York's cycle routes by clicking here.
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Alongside gaining course-specific skills, you will develop and showcase transferable skills that boost your confidence, employability, and ability to engage in further learning or volunteering.
Alongside gaining course-specific skills, you will develop and showcase transferable skills that boost your confidence, employability, and ability to engage in further learning or volunteering.
Employers highly value these transferable skills because they equip employees to excel beyond their basic job roles.
Employers highly value these transferable skills because they equip employees to excel beyond their basic job roles.
This course helps you develop transferable skills valued by employers in many industries, including:

*Communication – written, verbal, and digital

*Organisation and time management – planning tasks, prioritising, and meeting deadlines

*Teamwork and collaboration – building effective working relationships

*Digital skills – using office software and managing information securely

*Customer service awareness – understanding professional behaviour in service roles

*Attention to detail – ensuring accuracy in documents and data handling

These skills support entry into admin, customer service, reception, and support roles in sectors like business, healthcare, education, and more. The course also provides a strong foundation for further training or apprenticeships.
Prosp User 8

Learners who live in devolved authorities

Learners who live in devolved authorities
York Learning receives government funding which allows us to offer courses at a lower cost. The guidelines relating to devolution means that we cannot apply this funding to learners who live in devolved areas such as the West Yorkshire Combined Authority.
York Learning receives government funding which allows us to offer courses at a lower cost. The guidelines relating to devolution means that we cannot apply this funding to learners who live in devolved areas such as the West Yorkshire Combined Authority.
If you live outside of this area, we recommend that, before committing to a course with York Learning, you explore options to study the course in your local area.
If you live outside of this area, we recommend that, before committing to a course with York Learning, you explore options to study the course in your local area.
If you would prefer to continue your learning with York Learning please note that the price of the course could be double the advertised cost.
If you would prefer to continue your learning with York Learning please note that the price of the course could be double the advertised cost.
In this case, please contact us on 01904 554277 to complete your enrolment.
In this case, please contact us on 01904 554277 to complete your enrolment.

Learners under the age of 19

Learners under the age of 19
Please note that Adult Education funding is for individuals who are over the age of 19 on the 31st of August prior to the start date of their course.
Please note that Adult Education funding is for individuals who are over the age of 19 on the 31st of August prior to the start date of their course.
This means that there will be an additional cost for learners who are under 19 who wish to access funded courses.
This means that there will be an additional cost for learners who are under 19 who wish to access funded courses.
For safeguarding reasons, we cannot accept learners who are under 18 on courses except by prior arrangement. This does not apply to programmes which are designed for 16-18s.
For safeguarding reasons, we cannot accept learners who are under 18 on courses except by prior arrangement. This does not apply to programmes which are designed for 16-18s.
If you are under the age of 19, please contact us on 01904 554277 before booking.
If you are under the age of 19, please contact us on 01904 554277 before booking.
DT1/RL3
14/09/2026
21/12/2026
09:30 - 16:00
Monday
6.00 hrs per wk
15 weeks
Kristina Kvasnicova
0.00
This course may be free if you are aged 19+ and receive certain benefits (such as Universal Credit, Income-based Jobseeker's Allowance, or Employment and Support Allowance), or if you earn less than £25,000 per year. Eligibility criteria apply, and proof of benefits or income will be required.